IT Asset Lifecycle

EOL/EOS risk report — devices, OS versions, and firmware approaching or past end-of-life/end-of-support, prioritized by criticality

Forward-looking hardware refresh calendar for the given window — replace-now / plan-this-year / monitor tiers

Warranty status snapshot — expired, expiring-soon, and unknown-coverage devices for one client or the whole portfolio

Use this agent when someone needs to know which devices, OS versions, or firmware are approaching or past end-of-life/end-of-support, prioritized by how much it actually matters if left unaddressed. Trigger for: EOL risk, end of life devices, unsupported hardware, EOS flagging. Examples: "what's at EOL risk", "show me unsupported OS versions", "which servers are past end of support", "flag any devices running EOL firmware"

Use this agent when someone needs a forward-looking hardware refresh calendar that combines warranty, EOL/EOS, and device age into a replace-now/plan-this-year/monitor plan. Trigger for: refresh planning, hardware refresh calendar, what needs replacing, capital planning for hardware. Examples: "build a refresh calendar", "what needs replacing this year", "which devices should we budget to replace", "give me a 12-month hardware refresh plan for Acme Corp"

Use this agent when someone needs a portfolio-wide or client-specific view of hardware warranty coverage, pulled and normalized across every connected RMM and documentation tool. Trigger for: warranty status, warranty audit, expired warranty, warranty expiring. Examples: "run a warranty audit", "which devices are out of warranty", "what's expiring in the next 90 days", "check warranty status for Acme Corp"

Use this skill when identifying devices, operating system versions, or firmware approaching or past end-of-life (EOL) or end-of-support (EOS), combining device inventory data (make/model/OS version) pulled from whatever RMM platforms are connected with general knowledge of common EOL/EOS dates for widely-deployed OS and hardware, and prioritizing the resulting risk list by device criticality. Always use conduit__search_tools to discover which RMM(s) are actually connected before assuming a specific vendor, and always caveat EOL/EOS dates as needing verification against current vendor lifecycle pages since they can change.

Use this skill when building a forward-looking hardware refresh calendar by combining warranty expiration, EOL/EOS timing, and device age across whatever RMM platforms and documentation tools are connected through the gateway. Covers how to bucket devices into replace-now, plan-this-year, and monitor tiers so refresh conversations happen proactively — ahead of a failure or a forced EOL migration — rather than reactively after something breaks. Always use conduit__search_tools to discover which tools are actually connected before assuming a specific vendor.

Use this skill when pulling and normalizing warranty status across whatever RMM platforms (Datto RMM, NinjaOne, N-central, Kaseya VSA, ConnectWise Automate, Atera, SuperOps, Syncro, Action1, ImmyBot) and documentation tools (IT Glue, Hudu) are connected through the gateway. Covers the reliability spread between RMM warranty fields (some pull directly from OEM APIs, some rely on manually-entered fields that go stale), cross-referencing documentation platforms when RMM warranty data is missing or stale, and flagging devices with expired or soon-expiring warranty. Always use conduit__search_tools to discover which RMM and documentation tools are actually connected before assuming a specific vendor.